Imagetek Awarded PROs Elite 100 Status – June 2010
The PROs Elite 100 award is given to the top 100 independent office technology organizations in the United States based on their servicing ability.
Only one service provider in any market will earn the PROs Elite 100 recognition - Imagetek is the PROs Elite 100 company for the Dallas Fort Worth marketplace.
Status is earned based on demonstrated service organization excellence resulting from the completion of advanced service management, leadership skills and Elite customer relations training, achievement of benchmark standards, ongoing auditing and performance coaching.
"Achieving Pros Elite 100 status is the pinnacle of an independent office technology company's achievement, and clearly identifies them as providing the finest customer service in their area," said Steve Rolla, senior partner at BEI PROs, and founder of the award program.
"Imagetek is committed to continuously evaluating our processes to build onto our already solid foundation of providing world class customer service. It has been gratifying that our extra efforts have culminated in being recognized with this award from BEI Pros" said Nina Knight, Imagetek President and Owner.
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Link to News Release
Benefits to Imagetek Customers
Imagetek's claims of service excellence can be validated through achievement and certification of specific criteria by the recognized experts in service operations improvement.
To retain the PROs Elite 100 status Imagetek must continue to be audited and exceed benchmark standards, year after year.
Imagetek's ongoing investment commitment in continuous service improvement and technical excellence will ensure the highest level of customer experience.